PMP or CAPM, ITIL, CBAP, ISO 20000, and COBIT.

Trainers recommended five key process-oriented certifications that career-minded IT staff should consider getting: PMP or CAPM, ITIL, CBAP, ISO 20000, and COBIT.

The Project Management Institute's Project Management Professional (PMP) credential requires three to five years of direct project management experience just to get in the door. For those who don't have the requisite experience, the Certified Associate in Project Management (CAPM) is a good start, indicating that you have a fundamental knowledge of project management principals as defined by the PMI and can be a valuable contributor to a project team as a subject matter expert, liaison, or coordinator.

With companies struggling to run IT more like a service organization aligned to company business objectives, ITIL is the third key process-oriented certification to get. The ability to effectively collect, define, and manage customer requirements are especially valuable skills in project management.

A certification that is especially useful for gaining skills in gathering customer requirements is the International Institute of Business Analysts' Certified Business Analysis Professional (CBAP), Lora says. The CBAP requires five years of business analysis experience, but you can often get credit for many aspects of your IT project management.

Knowing how to measure risk and success effectively is also a process skill in demand. For that, you're looking at ISO 20000 or COBIT training. ISO 20000 is an international standard for delivery of IT services based on customer requirements, and COBIT is a set of best practices for IT management.

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